Weis Markets
Reviews and Complaints
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Verified Reviewer | Baltimore, MarylandUnhappy regarding fee for on line shopping
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Find out why my delivery went sideways
Delivery ordered yesterday afternoon. Slot open was for 4pm today ( they can disappear while you're filling out stuff) Site wouldn't allow additional items or changes to order.
Anyway, I provided my phone number and requested they call do I could buzz them in.
Not sure if I provided my entry code, I usually do since buzzing in never works. Never got a call but had an odd sound on my phone so I tried to see if I could buzz them in . That didn't work so I went downstairs to let them in and my groceries were piled up in the vestibule. Someone from my building had to help me put them in a cart,( just had heart surgery) then I was able to get up to my apartment and unload myself.
If the person had just called me they could have made this easy. But I usually use Instacart and they know what to do. I am probably partly at fault but there just was no communication at all. Didn't find out about out if stock items or replacements til the order arrived.
I think Weis could do better. There are other issues with their website but they are probably working on it
- Employees want to hep
- Clean
- Confusing info for delivery service
Preferred solution: Let the company propose a solution
User's recommendation: Check out their policies and business model before getting delivery
Poor Service
Preferred solution: Deliver product or service ordered
User's recommendation: go to the Weis in Palmyra
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Mifflinburg, PennsylvaniaRotten chicken gizzards. Green inside. looked fine on outside
- Close to my home
- Wont cash their own money orders
- Sold me spoiled meat
- Several rude employees one ran me off the sidewalk on her bike
Preferred solution: Apology
User's recommendation: DO NOT trust weis markets. they use that *** to make meat look good to eat when its spoiled
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How to cook something I ordered
User's recommendation: do a little investigation at company website
Pharmacy error
User's recommendation: DON'T GET VACCINES HERE
No more Weis markets for me
User's recommendation: Shop elsewhere and save money
Price too high
User's recommendation: shop around
No cashiers
User's recommendation: demand cashiers
Nasty Customer
I was at the Binghamton NY location and was going through the self checkout and I was appalled by the weis employee. I first had to call her over since she did not respond to me raising my hand, she was too busy talking to another employee.
I had bogo salad which was marked by a sign and it was not ringing up. I asked if they were on sale, she responded that how would she know all the prices in the store. She then if I asked if I put my card in and I said it said that it was accepted. She said I had not or it would come up.
I put the card in and it did not ring up. She said then it is not on sale. I responded that she needs to make sure the sign was down or it would happen to another customer.
She responded that it was the least of her worries and went back to talk the the other employee about how much of a headache she had.
She had no mask on and had a symptoms of COVID. work wi symptoms of COVID d report Weis.
Unprofessional
User's recommendation: Help make a change
Hamburgers , appers unsafe packing
Preferred solution: Full refund
Recent visit to your store
To whom it may concern,
At approximately 7:00 P.M. on Monday March 29th, 2021
I stopped at Weis Market
6551 Waterloo Road
Elkridge Maryland, 21075.
As I walked around the store approximately 15 to 20 minutes while selecting items and putting them in my hand held basket.
After I gathered all of the items from throughout the store. My original reason for coming in was to go to the Deli. I made my way over to the Deli there I stood next to a lady who was also a customer that was already there for at least 5 minutes. She decided no one was in sight she went and checked out without getting her items.
I decided that I would just wait until I could see a store clerk and ask them for assistance. Which I did I saw a young man walking towards me heading to the left side of the store pass the deli. I asked him if he could get someone to assist me. I told him I had been standing at least 10 minutes he said I apologize I will get you someone.
That gentleman walked away and he came back in a short while and informed me that someone would be right back very soon. A young gentleman who was an employee came up and he stood in front of the deli counter while I'm on the opposite side of the deli counter and he just was staring at me and that annoyed me because first of all someone told him that there's somebody waiting he seem to be irritated or bothered by me being there as if the deli was closed or something. I said Sir you could at least greet me he said I said with a raise voice can I help you. So I proceeded to ask him if they have Peppered Turkey he said no we out of that, I said okay I would like some Swiss cheese he then said no we out of that too.
I said well how about the Swiss cheese that I'm looking at in the glass display he said so do you want the ones with the holes in it? I said sir I just want some Swiss cheese. Still with the raised voice I said to him, you know what's disrespectful first of all you came over here you never greeted me he disputed me and said he did then I said I asked you for two things and you seem like you have an attitude speaking loudly to me I don't want anything. Lack of Customer Service in mind he didn't say no compromise at all just said okay then.
at that point I said to be fair to him I'm going to let him know I'm going to find a Manager he said I'll get my Manager myself. As if me mentioning his Manager meant nothing to him he knows that he's able to get away with this horrible, rude behavior. So he went behind the glass spoke to a young lady as he waited for the Manager to come when the Manager came I said I would like to talk in front of him so it doesn't appear that I'm making up a story I told the Manager what I just said happened he never denied it. I said to the manager his attitude his posture is horrible for me to be a paying customer when it's several stores I could go to and I chose this one the manager never apologized the employee never apologized I told him that I would follow up with this the manager only said to me I'll speak to him.
I told him at this point I'm disappointed in the customer service that I've received. I would like to address this matter and a follow-up!
I feel so disrespected with this situation I have several people that I will pass this information on I guarantee you.
Aaron Moore
202-271-****
AaronLM1070@***.com
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Altoona, PennsylvaniaCustomer compaint
I didn’t even get a call from them, they didn’t do anything about my issue.
- Location
- Custoner service
- Poor customer service
Preferred solution: Let the company propose a solution
User's recommendation: I want something done
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Ephrata, PennsylvaniaPore service
Preferred solution: Let the company propose a solution
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